Shipping Policy

Last Updated: 19/11/2025

Thank you for shopping at fonoasis.shop. We aim to deliver your products quickly, safely, and efficiently. Please read our shipping terms below.

1. Order Processing Time
Orders are processed within 1–3 business days after successful payment.

Orders are not processed or shipped on Sundays or public holidays.

2. Delivery Time
Standard delivery time is 5–9 business days, depending on your pincode and courier availability.

Remote or rural areas may take additional time.

Delays due to weather, festivals, or courier issues are beyond our control.

3. Shipping Charges
Shipping charges vary based on promotions or order value.

Any applicable shipping fees will be shown clearly at checkout.

4. Order Tracking
Once your order is dispatched, you will receive:

A tracking ID

Courier partner details

A tracking link via SMS or email

You can track your order anytime until delivery.

5. Incorrect Address / Failed Delivery
We are not responsible for failed deliveries if:

The provided address is incomplete or incorrect

The customer is unavailable at the time of delivery

The customer does not respond to courier calls

In such cases, additional charges may apply for re-shipping.

6. Shipping Restrictions
Currently, we ship only within India.

7. Damaged or Missing Products
If you receive a damaged or wrong product:

Report it within 48 hours of delivery

Share photos/videos of the issue

We will assist you with a replacement or refund as per our policies.

8. Need Help?
For any shipping-related queries, contact us:

Trade Name - fonoasis.shop
Managed By - Chhotu Paswan
Contact Us - 8797722577
Email Us - fonoasis084@gmail.com
Our Address - Manoj Paswan 154, Chhota panchgarh jirwabari, sahebganj, PO, jharkhand, DIST.; sahebganj, Jharkhand.

 Gujarat PINCODE- 816109

We are here to support you!